21.4 Safe to install
ePhoneGo2: Revolutionizing Communication for Businesses
ePhoneGo2 offers a seamless VoIP experience, enhancing business communication with its intuitive interface and robust features.
To optimize productivity and ensure the security of sensitive data, organizations must provide high-performing employees with the flexibility to work beyond their desks. Additionally, it is crucial for businesses to maintain communication accessibility even when employees are on the road. Often, employees use personal devices for business transactions, which can pose visibility and data protection challenges for the company. To address this, a solution is needed that allows employees to use their personal devices while staying connected to the corporate communication system and leveraging business information with each call. Furthermore, businesses often lose valuable client interaction history when communication occurs outside of the corporate phone system. Thus, there is a need for a solution that provides insight into all employee-client interactions, even while employees are on the road. Enter ESI ePhoneGO2™.
With the ePhoneGO2™ application for iOS smartphones, users can enjoy a seamless user experience that mirrors the functionality of an ESI desktop phone. This empowers "on-the-go" employees to make and receive business calls from anywhere using their personal devices, all while maintaining a single office phone number and voicemail. This eliminates the need to disclose personal mobile numbers to clients—a significant benefit!
Key Features of ESI ePhoneGO2™ include:
- Receive calls on your mobile device that were placed to your office phone number
- Make outgoing business calls remotely that appear to have been placed from your office
- Calls made with ePhoneGO2™ will display your office Caller ID instead of your personal phone number
- One-to-one Video calls with other ePhoneGO2™ users
- Upgrade established voice calls to video calls with other ePhoneGO2™ users
- Access the corporate directory and view availability status of contacts
- Create a list of frequently called users from the corporate directory or personal contacts
- Establish messaging sessions (SMS or IM)
- Transfer calls (blind or supervised) as you would from your desk
- Record calls from your mobile phone
- Toggle Do-Not-Disturb mode on or off for your mobile device, allowing you to pause alerting when you have your desk phone available
- Call routing options that fully sync with your platform
- Notification of new voicemail messages
- Make calls over WiFi or various data networks with regular data rates
Please note:
- ESI ePhoneGO2™ for iOS requires an active account on the ESI Cloud PBX™
- Voice quality depends on the WiFi or data network bandwidth available
Important:
Sometimes, certain mobile carriers prohibit or restrict VoIP calls over their networks. This may lead to interference, blocking, or additional fees for calls made using their data networks. Please refer to the terms of your cell phone agreement to understand the rules set by your carrier. ESI does not guarantee service and is not responsible for any charges or fees incurred when using ESI ePhoneGO2™ on your mobile device.
If you encounter any issues, please open a support ticket via the ESI Support site at http://support.esi-estech.com or contact ESI Technical Support at 800-850-2151.
Overview
ePhoneGo2 is a Freeware software in the category Business developed by Estech Systems, Inc. (ESI).
The latest version of ePhoneGo2 is 21.4, released on 07/04/2024. It was initially added to our database on 10/31/2023.
ePhoneGo2 runs on the following operating systems: iOS.
Users of ePhoneGo2 gave it a rating of 4 out of 5 stars.
Pros
- User-friendly interface, making it easy to navigate and use
- Customizable features and settings to meet individual needs and preferences
- Advanced call handling capabilities, such as call recording and conferencing
- Seamless integration with existing ESI business phone systems
- Efficient call management tools, including call forwarding and voicemail options
Cons
- May have a learning curve for new users transitioning from other phone systems
- Cost of initial purchase and implementation can be high for small businesses
- Limited integration options with third-party applications or software
- Possibility of technical issues or glitches affecting system performance
FAQ
What is the ePhoneGo2?
The ePhoneGo2 is a modern IP phone designed by Estech Systems, Inc. (ESI) for efficient communication in business environments.
What features does the ePhoneGo2 have?
The ePhoneGo2 includes features like high-definition audio, multiple programmable keys, Bluetooth connectivity, and integrated speakerphone.
Can I use the ePhoneGo2 with my existing network?
Yes, the ePhoneGo2 is compatible with most existing VoIP networks and can be easily integrated.
Is the ePhoneGo2 easy to set up?
Yes, the ePhoneGo2 comes with a user-friendly interface and clear instructions to simplify the setup process.
Does the ePhoneGo2 support video calls?
No, the ePhoneGo2 is designed primarily for voice communication and does not support video calls.
What kind of warranty does the ePhoneGo2 come with?
The ePhoneGo2 typically comes with a one-year warranty covering manufacturing defects; please check the specific purchase details.
Are there any accessories available for the ePhoneGo2?
Yes, there are several accessories available including headsets, additional handsets, and wall mounts that can enhance its functionality.
Can I customize the ringtone on the ePhoneGo2?
Yes, you can customize ringtones on the ePhoneGo2 through the settings menu.
Does ePhoneGo2 have a power saving mode?
Yes, the ePhoneGo2 has a power saving feature that helps reduce energy consumption when not in use.
How do I reset my ePhoneGo2 to factory settings?
To reset your ePhoneGo2 to factory settings, navigate to settings in the menu and select 'Restore Factory Settings'.
Elena Angelini
I'm Elena, your go-to software reviewer at UpdateStar and tech enthusiast. Whether you're a user seeking the latest software titles or software news I've got you covered. When I'm not diving into the latest software, you can find me exploring nature trails, camping under the stars, or competing in online multiplayer games. My reviews are designed to be fun, engaging, and packed with all the details you need to make informed decisions.
Latest Reviews by Elena Angelini
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